Privacy Policy

HCAC Ventures, LLC ("we," "our," or "us") operates Coaching Booth ("the Service"), a platform designed for music teachers, vocal coaches, and teaching studios to manage their students, schedule lessons, track progress, and grow their businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Coaching Booth, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information You Provide

When you register for an account or use our Service, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Studio or business information (studio name, address, website)
• Student information (names, contact details, lesson history, progress notes)
• Payment and billing information (processed securely through Stripe)
• Audio recordings uploaded for lesson tracking and progress assessment
• Communications you send to us (support requests, feedback)

Information Collected Automatically

When you access our Service, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URLs)
• Usage data (features used, actions taken within the app)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service
• To process transactions and manage subscriptions
• To enable scheduling, student management, and progress tracking features
• To store and manage audio recordings for lesson documentation
• To send administrative communications (account verification, password resets)
• To send service-related notifications (lesson reminders, homework assignments)
• To respond to customer support requests
• To improve and personalize the Service
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

Within Your Studio

Teachers and studio administrators within the same studio account may access student information, lesson records, and related data as necessary to provide instruction and manage the studio.

Service Providers

We share information with third-party vendors who perform services on our behalf:

• Amazon Web Services (AWS) - cloud hosting, storage, and authentication
• Stripe - payment processing
• MailerSend - transactional email delivery

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication through AWS Cognito
• Regular security assessments and updates
• Access controls and role-based permissions
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Support business operations

Audio recordings and lesson data are retained according to your studio's preferences. You may delete this data at any time through the Service.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at privacy@coachingbooth.com.

Children's Privacy

Coaching Booth is designed for use by music teachers and studios. While teachers may enter information about minor students, the Service is not directed to children under 13. Teachers and studio administrators are responsible for obtaining appropriate consent from parents or guardians before entering minor student information into the system.

If you believe we have inadvertently collected information from a child under 13 without proper consent, please contact us immediately at privacy@coachingbooth.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns to improve the Service

You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@coachingbooth.com
• General Support: support@coachingbooth.com

HCAC Ventures, LLC